Onboarding

Contact Details

Name*

Email*

Phone*

Company Details

Trading Name*

What is the public name of your website?

Limited Company Name

Company Registration Number

Telephone Number

(to appear on website, this is optional)

Company Address

Street Address Address Line 2 City Postcode

Key team members

What team members will be involved in the day-to-day operations of the website? If they have a specific job role (e.g. marketing, website management, social media, etc.) please state this too. Please include yourself.

Name	Email	Role

Website Details

Do you already own the a domain name (URL) for your new website?*

Yes, I already have at domain name.
No, I am yet to register a domain name

What is/will be the domain name?*

What domain will we be using for this website? If you do not already have one, please enter the domain you would like us to register for you.

Who is your domain name registered with?*

Domain Name Access: GoDaddy*

We will require access to your GoDaddy account. Please follow these instructions to delegate access to our hello@thinkzap.co.uk account. Please do this now.

I have granted hello@thinkzap.co.uk access to my account

Domain Name Access*

Please enter your domain name account login details so we can access your domain name.

Do you already have email addresses set up for your business using your website's domain?*

One or two email addresses is usually enough to manage in the initial stages.
(E.g. info@example.com, sales@example.com, john@example.com)

Yes, I have the business email addresses I need. I do not need any more created.
I would like Think Zap to set up the following business email addresses for me.

Email Addresses

What email addresses do you have/require for this domain name?
(E.g. info@example.com, sales@example.com, john.smith@example.com)

Social Media Pages

If you have already created social media pages for your company, please list them here.

Social Media Site	URL (Link)

Do you have any email marketing set up already?*

For example, Mailchimp, Klaviyo, SendInBlue, etc.

Yes
No, but I would like to set it up and have Think Zap to integrate it for me
No, and I do not want any email marketing set up

What platform do you use for email marketing?

eg. Mailchimp, Aweber etc.

Klaviyo - New Account for Email Marketing

We recommend Klaviyo for email marketing. Please click here and click Sign Up to create a new account. Once you have created your account, you should follow these instructions and add hello@thinkzap.co.uk as an Admin user on your account so that we can link Klaviyo to your website for you and, if we are doing so, help manage your email marketing.

I have created an account on Klaviyo and I have added hello@thinkzap.co.uk to my account.

Is your new website going to be an eCommerce Website?*

Will you have an online shop, sell goods or services and therefore need to collect payments through the website?

Yes
No

Do you have a payment provider set up?*

Yes
No, I would like Think Zap to introduce me to one
No, but I will be contacting them myself and setting up my own

Who is your current payment provider?*

About your website

Do you currently have a website?*

Yes
Only an in-development version
None

Link to current website

Why do you want to redesign your website?*

What do you like and dislike about your current website?
How long ago was your website built and by who?
What key features are missing from your website?
How do you use (and plan to use) your website to generate sales and/or enquiries?

Do you have any analytics software integrated with your current website?

Yes
No

Any information you can tell us from your current website analytics:

How much traffic your website is receiving
What percentage of your audience are visiting from mobile devices
What locations your audience are based in
The top browsers people are using to access your website and platforms (Mac/PC/Android/iOS)

In development website link:

What is your business all about?*

USP

What is the Unique Selling Point for your company? What do you do well, that will appeal to customers, over your competitors?

What are the key goals you want to achieve with your website?

e.g. increase awareness; generate leads or sales; educate customers about your service; provide a bespoke platform for clients etc.

Who is your target audience?*

Think about their age, gender, income, status, interests and lots more.

What are your website’s required or most important features?*

Contact Details

Company Details

Website Details

About your website

Design Brief